Guarantees

CONDITIONS - LIMITATIONS - WARNINGS - CONTACT
  Subject to the Qualifications and Limitations contained herein, “ANORAK HELLAS Ltd.” (the “Company”) warrants that:

Products sold and accompanied by this will be free from defects in materials and workmanship for a period of twenty-four (24) months from the date of purchase as evidenced by the sales receipt or purchase invoice.
A. CONDITIONS
Weather protection clothing is available in standard sizes (S, M, L, XL, 2XL) and should always be worn in accordance with the Use and Care instructions included in the applicable Use and Care Manual which accompanies each product sold by the Company.

This warranty does not apply if, after examination by the Company, a misuse, negligence, modification, breakage, tearing or other damage, inappropriate storage or handling, and unauthorized repair of the protective clothing are found.

THE FAILURE TO STRICTLY COMPLY TO THE USE AND CARE INSTRUCTIONS INCLUDED IN THE USE AND CARE MANUAL ACCOMPANYING THIS PRODUCT WILL AUTOMATICALLY VOID THIS WARRANTY.

This warranty applies only to the original user for whom the product was purchased from an authorized dealer and is not transferable in the event of a transfer.
B. LIMITATIONS
This warranty is the sole and exclusive warranty provided by the Company for weather protection clothing. This warranty does not extend to any representations, descriptions, course of dealing, trade usage, rendering of technical advice, service, samples, models, or otherwise. Furthermore, it shall not be altered or extended by any acts, statements, or agreements of any dealer, employee, or agent of the Company (with the exception of executives authorized by the Company for this purpose).
THE COMPANY DOES NOT PROVIDE ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR SUITABILITY FOR A PARTICULAR PURPOSE.
THE COMPANY DECLARES THAT, IN NO EVENT, SHALL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INTENDED OR LOST PROFITS, LOST TIME OR OTHER INDIRECT DAMAGES OR EXPENSES RESULTING FROM ANY CAUSE RELATING TO THE WEATHER PROTECTION CLOTHING OF THE COMPANY.
NOTWITHSTANDING ANY CONTRARY PROVISION, IN NO EVENT SHALL THE TOTAL LIABILITY OF THE COMPANY (TOGETHER WITH THE LIABILITY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS) EXCEED THE PURCHASE PRICE ACTUALLY PAID FOR THE WEATHER PROTECTION CLOTHING THAT GIVES RISE TO SUCH LIABILITY.
The foregoing disclaimers are subject to any applicable laws that regulate product warranty.
C. LIMITED REMEDIES
The Company's liability for the warranty is limited to replacing, repairing or proportionally crediting the purchase value (at the sole discretion of the Company) of any weather protection clothing returned under this warranty during the term of the warranty.
Return items must be shipped to the Company’s factory (at the expense of the buyer) and must be accompanied by: (1) an issue / purchase certificate, and (2) documents defining the defect. Before returning the product, a Refund Approval Number (RA) must be obtained from the Company. All claims under the warranty are subject to verification by the Company.
E. WARNINGS
THE PERFORMANCE OF WEATHER PROTECTION CLOTHING ARE KNOWN TO CHANGE WITH TIME AND WEAR, ESPECIALLY WHEN EXPOSED TO EXTREME ENVIRONMENTAL CONDITIONS. Protection clothing should not be stored in places where it is exposed to high temperatures and/or in combination with high humidity for long periods of time. Exposure to such extreme environmental conditions may negatively affect the product's performance.
THE FAILURE TO STRICTLY COMPLY TO THE USE AND CARE INSTRUCTIONS INCLUDED IN THE USE AND CARE MANUAL ACCOMPANYING THIS PRODUCT WILL AUTOMATICALLY VOID THIS WARRANTY.
F. CONTACT
To provide explanations and clarifications on any matter related to this warranty, you can contact Customer Service at the number listed below.
Customer Service: +30 210 2029338